Shipping Policy

At RIVAAZ, we are committed to delivering your orders quickly and securely.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Pakistan: Estimated delivery within 3–7 business days, depending on your location.

• Delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you complete your order.

• Free shipping promotions will be clearly mentioned on our website when available.

Order Tracking

• Once your order has been shipped, you will receive a tracking number (where available) so you can track your package.

Delivery Attempts

• Please ensure someone is available to receive your order at the provided delivery address.

• If delivery is unsuccessful after multiple attempts, the package may be returned to us.

Incorrect Address

• Customers are responsible for providing the correct shipping address.

• RIVAAZ is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Items

• If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package with photos and your order details.

Contact Us

If you have any questions about shipping, please contact us:

WhatsApp: 03484952574

Thank you for shopping with RIVAAZ.